Terms and Conditions

The receipt of your deposit and/or final payment will indicate that you and your travel agent (when applicable) have read these Terms and Conditions, and that you (and your agent) have accepted them.

The Terms and Conditions below form the basis of the contractual relations.

portant that our clients understand and accept these Terms and Conditions as well as all web contents.

Payment

Deposit & Final payment

A deposit which is equal to 10% of the total tour cost is required at the time of booking. The full or final payment is required 30 days before departure for your China tour. Should the tour booked within 30 days before departure for your China tour, full payment is required.

Method of Payment

We accept Visa or Master Card secure online payment via PayPal.

The value of the Chinese currency (RMB) changes in relation to the value of the US Dollar. Yangtzeriver.org currently quotes tour prices in US Dollars on our web site to give you an idea of the tour cost and quote in RMB to you at the time when you are making bookings.

• 1. Should a revaluation of the Chinese Renminbi occur, Yangtzeriver.org will honor all quotations for tours that have been fully paid at the time of the revaluation.
• 2. Customers who have not paid for their tour in full at the time of any revaluation will be required to pay the difference between the old and new price calculated in Renminbi. Yangtzeriver.org will never charge more that our quotation that has been accepted by our client.

Disclaimer of Difference Caused by Exchange Rate

For clients who make payment by credit card only.

Yangtzeriver.org will draw Chinese currency (CNY) from your credit card. The Credit Card Company or Bank will convert this amount to the currency that is normally shown on your credit card.

Yangtzeriver.org converts Chinese CNY to US Dollars at a rate of CNY 6.46 = US$1 for our quotations but must charge your credit card in Chinese currency (CNY). Banks and Credit Card companies may use rate that are less favorable to you than our rate. Here is an esxample:

Yangtzeriver .org quotes CNY613 for travel and this equates to US$100 at exchange rate CNY6.13 = US$1 in our quotation. Banks and credit card companies will usually use a rate that enables them to make a profit on the exchange transaction.

Note: The Exchange Rates of RMB against the US Dollar and other currencies are fluctuating frequently due to the changing world financial situation. Please check the exchange rate before you pay.

The Chinese currency is currently fixed to the value of the US Dollar, so as the value of US Dollar changes on international currency market, the relationship between the Chinese Renminbi and the US Dollar remain the same. Some countries say that this does not give a true indication of the strength of the Chinese currency internationally and there is pressure on China to change the current relationship to the US Dollar.

• 1. Should a revaluation of the Chinese Renminbi occur, Yangtzeriver.org will honor all quotations for tours that have been fully paid at the time of the revaluation.
• 2. Customers who have not paid for their tour in full at the time of any revaluation will be required to pay the difference between the old and new price calculated in Renminbi. Yangtzeriver.org will never charge more that our quotation that has been accepted by you, our client.

Cancellation Refunds

We would deeply regret your decision to cancel your trip to China, however we realize that there are many valid reasons that this can happen.

In the event of cancellation we will refund any payment made to Yangtzeriver.org (less any cancellation fee that is applicable) within 14 days of our receipt of your written cancellation request.

The cancellation fee will be calculated as follows:

• 1. Cancellation received up to 14 day before departure: 100 % refund of all monies paid.
• 2. Cancellation received from 7 to 13 days before departure: 10% of the tour price + full cost of Yangtze River Cruise if applicable.
• 3. Cancellation received from 3 to 6 days before departure: 50% of the tour price + full cost of Yangtze River Cruise if applicable.
• 4. Cancellation received from 2 to 0 days before departure: 100% of the tour price + full cost of Yangtze River Cruise if applicable.
• No-show travelers will be charged 100% of the tour price full cost of Yangtze River Cruise if applicable.

After the trip has commenced, we are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days on tours.

Special Notes:

• Organized Group Tour Cancellation received up to 30 day before departure: 100% refund of all monies paid.
• You need to pay more if the cancellation of a member in your tour group causes the change of the Tourist Class.

Insurance

Yangtzeriver.org tour packages include China Life Tourist Accident/Casualty Insurance up to a maximum of $29,000 provided free of charge as part of our package. We still highly recommend that you purchase full coverage travel insurance from you country of origin. Insurance provided by Yangtzeriver.org is not applicable where only hotel or China flight booking are purchased through Yangtzeriver.org.

Complaints and Claims

Shall you feel unsatisfied with any service Yangtzeriver.org has provided, please notify your local tour guide or your travel advisor to avoid the potential for similar problems happening again during your trip.

In the event of a complaint or claim for compensation, you must inform us by email, regular mail, or facsimile in writing within 15 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. Yangtzeriver.org will not be liable for any claims made later than 15 days after the completion of your tour.